OZ Himalaya Series YE1004 Nha Trang Gaharu Sinking Agarwood Bracelet

Authentic Artisan Characteristics

Each bead's subtle variations in shape, size, and hue are intentional hallmarks of handcraftsmanship, celebrating the organic beauty of natural materials. These nuances ensure your piece is one-of-a-kind, echoing the artistry of traditional techniques.

Color & Image Accuracy

Due to natural lighting conditions and screen display differences, colors may appear slightly distinct from product photos. We embrace these deviations as part of the gemstone’s living essence.

Handmade Sizing Notes

As each piece is individually sized by hand, minor variations (≤3mm) may occur. This artisanal approach ensures a tailored fit while honoring the material’s raw authenticity

Global Shipping Policy

🌍 Worldwide Delivery

We ship to virtually any address globally, though some product restrictions may apply (e.g., certain items cannot be shipped internationally). Normally you will receive your order within 10-25 working days.

📦 Shipping Estimates

• Delivery dates are calculated based on item availability and your chosen shipping method.

• Estimated timelines will display during checkout or on the shipping quotes page.

⚖️ Shipping Rates

• Free Shipping Worldwide For All order over GBP £50 Pounds.

• GBP £6.99 Pounds only For Order Less than GBP £50 Pounds.

Hassle-Free Returns

🔄 Eligibility

• Most new, unopened items can be returned within 30 days of delivery for a full refund.

• Free return shipping if the return is due to our error (e.g., incorrect or defective item).

⏳ Refund Timeline

• Typically processed within 4 weeks of return shipment, including:

  • Transit time to our facility (5–10 business days).

  • Processing time (3–5 business days).

  • Bank processing (5–10 business days).

📲 How to Return

1. Log in to your account.

2. Navigate to "Complete Orders"under My Account.

3. Click "Return Item(s)"and follow prompts.

   • You’ll receive email confirmation once your refund is processed.

Key Notes:

• International customers: Check product pages for shipping restrictions.

• Refunds are issued to the original payment method.